MILAN - Useful information for supporters travelling to Frankfurt-am-Main for the first leg of the Europa League Round of 16 tie.
Kick-off is at 18:55 CET on Thursday 7th March.
As with all away games, club representatives will be at the Commerzbank Arena entrances but they will not be able to assist on entrance should you not have your ID documents or tickets on you.
The police number is 110 (available in German and English) while ambulances can be reached on 112.
Public Transport- https://www.rmv.de/auskunft/bin/jp/query.exe/en
Tourist Information- https://www.frankfurt-tourismus.de/en/
In Germany, you are required to carry original identity documents and they will be required upon entry to the stadium. Copies will not be accepted.
Getting to the stadium
The gates for the away section of the Commerzbank Arena are at the south-east part of the stadium. For security reasons, travelling supporters will not be able to pass by the WEST part of the stadium.
Fans arriving by car can use the Waldparkplatz and Isenburger Schneise car parks near the stadium and the E2 and E3 entrances can be easily reached from there.
There will be a shuttle bus from Alte Oper Opernplatz 1 60313 Frankfurt am Main to the stadium.
The service will also operate after the game to allow fans to return to the city centre.
Considering that space is limited at the car parks near the stadium, we strongly recommend making use of this service.
For fans travelling by bus, exit at Parkplatz P 9 on Mörfelder Landstraße. Gate E2 of the stadium is easily reached from here.
Supporters arriving at Hauptbahnhof can continue on the S-Bahn (S7, S8 and S9 lines) to the Stadion station.
The away section consists of sectors 19, 20 and 21.
As always, there will be security checks for all fans at the stadium by the turnstiles. Small rucksacks and bags (maximum capacity of 20 litres) can be taken in as can small cameras (up to 20x12x12cm).
Gates will open two hours before kick-off at 16:55 CET.
MEETING POINTS FOR AWAY FANS
For fans arriving in Frankfurt in the afternoon, there are two Meeting Points from which the police will lead escorts to the stadium.
1. Alte Oper (Central Frankfurt)
60313 Frankfurt am Main
2. Parkplatz P 9 (Alongside the Commerzbank Arena)
Mörfelder Landstr. 362
60528 Frankfurt am Main
Pyrotechnics: The entire stadium is monitored by CCTV. The use of pyrotechnics in Germany constitutes a public order offence and can carry serious sanctions.
Law on assembly: In Germany, a law comes into effect during football matches prohibiting the concealment of one’s identity through the wearing of masks or other clothing. Criminal penalties can also be applied for this. Furthermore, it is illegal to carry equipment such as combat gloves or mouthguards.
Access to the Stadium:
Please arrive early to allow time for security checks.
- All spectators must have a valid ticket, including children of any age. The ticket must be shown at the gates or whenever requested by Eintracht Frankfurt staff.
- There is no re-entry to the stadium.
- Spectators refusing to show identity documents or without original documents will be refused entry.
- Alcohol or drug possession is seriously prohibited.
- Large items cannot be taken into the stadium (bulky rucksacks, trolley bags, suitcases, pushchairs etc)
- All Under-14s must be accompanied by an adult.
- Away fans in the Eintracht Frankfurt section will be ejected.
- Staff are permitted to search fans to ensure everyone’s safety.
- Banners and flags must be authorised in advance before being displayed.
The following are prohibited:
- Discriminatory imagery (racial, religious, gender or political) and this applies to clothing also.
- Possession of weapons of any kind (also including umbrellas)
- The use of drones
- Rods or sticks of any size or material
- Flags or banners larger than 2m x 1m.
- Violent, discriminatory or racist chanting
- The throwing of missiles at the pitch or other spectators.
- The use of hoods or masks to conceal one’s identity.
- The use of lasers
- Sprays or corrosive substances of all kinds.
- Drinks or liquids in metal/glass/ ceramic containers
- Alcohol or other intoxicating substances.
- Glass objects or cans (even small ones)
- Megaphones and compressed air horns
- Computers and professional photography equipment.
- Climbing on any part of the stadium.
- Entry to unauthorised areas (pitch or other restricted areas)
- Drawing on walls or attaching posters and stickers to any part of the stadium.
Anyone breaking the regulations can be removed from the stadium.
Remember that there is video surveillance inside and outside the stadium.
There is no left luggage facility at the Commerzbank Arena.
Leaving the stadium
After the game, the police will wait before authorising departure from the stadium. Travelling supporters usually have to wait around 30 minutes before leaving with a police escort.
Please collaborate with security personnel to ensure there is an orderly departure from the stadium.