FAQ - Frequently Asked Questions
I am partially disabled. Can I still register on the site and request free accreditation?
No, only persons with 100% disabilities can register on the site and request free accreditation.
I am a supporter with 100% disability and I would like to bring my minor child with me to the stadium along with my chaperone. Is that possible?
In the sector reserved for fans with disabilities for security reasons it is not possible to access with the Under5 ticket. Your child, accompanied by an adult must buy a ticket in a nearby section.
I registered on the site on behalf of the disabled youngster’s father and I was told the registration had been rejected because it wasn’t in the name of the person with disabilities. Why is this?
You must register on the site using the details of the fan with disabilities. The registration details must match those on the disability certificate uploaded.
If a fan with disabilities who has received accreditation for a game is unable to attend, can the chaperone come alone?
No, accreditation is for the fan with disabilities. If he/she is unable to attend the game, he/she must cancel the booking the from the web page and the accreditation cannot be used by the chaperone.
I have registered on the Inter site and sent the disability certificate but I haven’t received confirmation of accreditation. Can I come to the stadium?
Registering on the site and sending a disability certificate is not the same as requesting accreditation. To request accreditation, you must select the game in question and insert the chaperone’s details.
I made a mistake when registering on the site and didn’t do it using the name of the fan with disabilities. How can I change it?
It is not possible to correct an existing registration, but you must proceed with a new registration after receiving the confirmation via email of the rejected registration.
I made a mistake with the date of birth and/or status (wheelchair user or non-wheelchair user). How can I change it?
You can modify your birthdate from your inter.it profile page at my.inter.it. In order do modify your status, please send and emai to [email protected] indicating the change to be made.
I run an association for person with disabilities and I would like to bring some of them to the stadium with their chaperones. Can I make a single registration and upload all the disability certificates?
No, each fan with disabilities must be registered individually.
I have received accreditation for the game. Is there a car park near the entrance for disabled persons?
Accredited fan with disabilities can park for free at parking lot 'H' with entrance from Via Tesio, by showing the QR Code received via email.
I don’t have accreditation but I have a disabled parking badge. Can I park in car park H free of charge?
No, free access to the reserved parking is granted only to accredited fans with disabilities who possess a valid QR Code.
I am partially disabled. Am I entitled to any benefits?
For this and other ticketing information, please contact our Customer Services by phone (+39 02 82942000) or email ([email protected])
I am a season-ticket holder and currently in a wheelchair due to an accident. Can I access the disabled section?
The disabled sector is reserved only for people who are permanently disabled.