Founded in 1908, Inter is globally renowned as one of the world’s most successful football teams. Internazionale by name, international by nature: Chinese group Suning, led by Jindong Zhang, acquired the majority stake in 2016, while Indonesian Erick Thohir has been club president since 2013. Players from five different continents have worn the Nerazzurri colours and the club is backed by more than 250 million fans all over the world.
The club’s trophy haul includes 18 Italian league titles, 7 Coppa Italias, 5 Italian Super Cups, 3 UEFA Cups, 2 European Cups, 1 UEFA Champions League, 2 Intercontinental Cups and 1 FIFA Club World Cup. Inter is one of the seven teams to have done the treble – Champions League, national championship and domestic cup – in the same year (2010), and the only Italian club never to have been relegated.
Located in the centre of Milan, F.C. Internazionale employs 350 staff, including players and technical staff. The working environment is multicultural, mixing different nationalities and business backgrounds. Inter’s home is the Stadio Giuseppe Meazza, a 78,332 seater arena that is among the world’s most famous and frequently visited stadiums.
Inter boasts a world-famous academy which has won over 40 trophies, producing many full internationals and dozens of other professionals who have gone on to play in the major European leagues.
FC Internazionale is an equal opportunities employer.
Do you want to work in a dynamic, open environment, where initiative, engagement and participation are fundamental?
Do you want to enhance your CV with an invaluable, fulfilling experience that will contribute to your professional development?
Send us your CV and a covering letter and we’ll be delighted to consider you.
Tuesday 20 March 2018 - Monday 30 April 2018
Forma contrattuale:
Fixed-term contract
Il team del Contact Centre di Inter sta cercando una figura di Contact Centre Specialist.
La persona si occuperà di fornire supporto ed assistenza a tutte le richieste che perverranno da tifosi ed abbonati. Darà inoltre supporto alle attività di vendita diretta per abbonamenti o singoli biglietti.
La risorsa dovrà aver maturato un'esperienza pregressa nel ruolo o in ruolo analogo ed avere una buona conoscenza della lingua inglese.
Responsabilità:
- Gestione telefonate in ingresso
- Gestione di vendita telefonica (B2C)
- Comunicazione efficace con clienti per identificare i loro bisogni/richieste
- Assicurare il rispetto delle policy e procedure
- Aggiornamenti del sistema
Requisiti:
- Esperienza pregressa in ambito commerciale
- Familiarità con i sistemi informatici e di CRM
- Orientamento al cliente e ottime capacità comunicative
- Capacità di lavoro in squadra, approccio positivo, entusiasmo e capacità di lavorare sotto stress e nel rispetto di scadenze
- Conoscenza lingua inglese
- Passione per il mondo del calcio
We are always looking for dynamic, motivated people, ready to tackle the challenges of the sport market with an innovative spirit of collaboration; if your profile does not match our current vacancies, send us your CV anyway and we shall add it to our database.
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